Reference

How dreamroyale Handles Your Personal Information

Your account data stays under our care — not sold, not shared beyond what's needed to run your account and process payments through PayPal, Venmo, and Play+.

No data sales to third partiesPayPal, Venmo, Play+ payment data protectedAccount-level access to your recordsUS-based player rights respectedContact us to update or delete your data

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption across every page where account data moves — from the login screen through to payment confirmation. Cookie settings, data retention periods, and account security controls are all manageable from within your account. Players in Newark accessing the platform on mobile will see the same protections applied as on desktop. Our data practices are shaped around US player rights and apply wherever access is permitted under local state law.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the footer of any page.

Data Retention

Account and transaction records are kept as long as your account is active or as required by applicable financial regulations. You may request a summary of what we hold at any time.

Account Security

Login verification steps — including one-time passcodes sent to your registered email or phone — help us confirm it's you before any account changes or withdrawals are processed.

Your Right to Update

You can correct your name, email, or payment method details through Account Settings. For identity document updates, contact support directly — changes go through a verification step.

What We Collect and Why It Matters

dreamroyale Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with dreamroyale, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. That includes your name, email address, date of birth, and payment method details — such as your linked PayPal address, Venmo

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handle, or Play+ card number. We collect device information automatically when you access the platform via mobile or desktop, including your IP address and browser type. This helps us detect unusual login activity and protect your account wallet from unauthorized access. Transaction records tied to PayPal,
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Venmo, and Play+ deposits are retained as required by applicable financial regulations, and we do not retain full card or account numbers beyond what processors need to complete the transaction. We do not sell your personal information to advertisers or data brokers. Third-party sharing is limited
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to payment processors, identity verification services, and fraud-prevention providers — each bound by their own data agreements. Your use of the platform and access to features depends on state law and is available only where local law permits. If you have questions about what data we
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hold, see the contact options below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to review, correct, or remove data tied to your account — or if you have a question about how we handle your PayPal, Venmo, or Play+ payment information — our account support team can help. Responses are handled in the order received, and we aim to confirm receipt of every privacy request within two business days.

Live Chat Open the chat widget inside your account dashboard to reach a support agent directly. This is the fastest path for time-sensitive privacy or account data questions.

Email Support Send your data request or privacy concern to our support email. Include your registered email address so we can locate your account record quickly.

Account Settings Log in, go to Account Settings, and select the Privacy section to download your data summary or submit a deletion request directly from your profile page.

Common Questions About Your Privacy at dreamroyale

The questions below cover the privacy situations our account holders ask about most — from what data we keep to how you can request changes or close your record entirely.

No. We do not sell your data. Limited sharing happens only with payment processors like PayPal and Venmo, identity verification providers, and fraud-prevention services, all under strict data agreements.

Payment identifiers are passed to the relevant processor to complete your transaction and are not stored in full on our servers beyond what the processor requires to handle refunds or disputes.

Yes. Log in, go to Account Settings, and select the Privacy section to request a data summary. You can also email support with your registered address and we will respond within two business days.

Submit a deletion request through the Privacy section of Account Settings or contact support via live chat or email. Certain records tied to financial transactions may be retained as required by applicable regulations.

We use session cookies for login continuity and analytics cookies to improve the platform. You can adjust your cookie preferences at any time using the cookie settings link in the page footer.

Yes, the same data protections and SSL encryption apply whether you access your account on a mobile browser or desktop. Access remains subject to state law and eligible states only.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How dreamroyale Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookies and Tracking

Data Retention

Account Security

Your Right to Update

Reach Us About Your Privacy Questions

Common Questions About Your Privacy at dreamroyale

01 Does dreamroyale sell my personal information to third parties?

02 How is my PayPal or Venmo account information stored?

03 Can I request a copy of the data dreamroyale holds on me?

04 How do I ask dreamroyale to delete my account data?

05 What cookies does dreamroyale use and how can I control them?

06 Does this privacy policy apply when I access dreamroyale on my phone?

Privacy Policy

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